Spin Palace Review

Spin Palace is part of “The Palace group”, a reputed casino holdings group that is managed by Bayton Ltd. The Palace Group runs 4 casinos, 2 bingos platforms, 1 mobile casino and 1 poker room under its management. Spin Palace casino was launched in 2001 and is licensed under the jurisdiction of Lotteries and Gaming authority, Malta.

Spin Palace, a download-based online casino, is powered by Microgaming and provides over 400 casino games to choose from. The homepage is of the casino is elegantly stylized with not much focused on the design. After opening the homepage, you are greeted by the large display of signup bonus worth AU$ 1000 that the casino has to offer. The design of the website is more content based and straightforward and has avoided the “spectacular look”.

The casino restricts U.S., South African, Chinese and Turkish Players from gambling but welcome players from rest of the world.

Spin Palace games and client

Spin Palace proclaims to offer a Las Vegas casino experience. Its client, Microgaming, offers over 400 games in its gaming portfolio for Spin Palace. Downloading and installing the client is simple and easy. Upon opening the client, you simply register and try the option practice play first. Free play helps you practice a few rounds before getting on with serious betting.

Games offered at Spin Palace include:

• Pokies (79 games)

– 1 reel

– 3 reels

– 5 reels

• Video slots (261 games)
• Blackjack (43 games)

– Single hand

– Multi hand

– Single hand gold

– Multi hand gold

• Video Poker (59 games)
• Roulette (7 games)

– Multi-player roulette

– Roulette Royale

– American Roulette

– European Roulette

– European Roulette gold

– French Roulette

– French Roulette gold

• Progressive jackpots

– Mega Moolah – over 1 million in jackpots

– King cashalot 5 reel – over 300,000 in jackpots

– Mega million – over 400,000 in jackpots

– 22 other jackpots with massive prizes.

• Craps
• Keno
• Baccarat

Furthermore, the website offers Spin Palace mobile casino, also a member of The Palace group, where you can enjoy your favorite games on your mobile phone. You can login with your existing account details and have access to normal payment and withdrawal options.

The client offers over 15 languages to choose from for customer convenience, some of which are:

• Danish
• Dutch
• English
• French
• German
• Greek
• Italian
• Japanese

Another feature that stands out in Spin Palace is their live casino. Games like Blackjacks, Baccarats and Roulettes are available with live dealers constantly interacting with players.

Promotions, bonuses and loyalty programs

Spin Palace seems to offer the kind of bonus schemes and promotions that are enough to catch the attention players. Although their terms and conditions do seem a bit rigid, there’s no harm trying your luck to grab some extra credits.

• Sign-in bonus

– 1^st deposit of minimum $20, 100% match bonus up to $150

– 2^nd deposit 25% bonus up to AU$ 125

– 3^rd deposit 50% bonus up to AU$ 100

• Sunday Special

– A minimum of AU$ to be deposited and wagered each week

– 100 Free spins giveaway every Sunday at Tomb Raider-Secret of the Sword Slot to the value of $10

– Winnings will be credited to the bonus account

• Anniversary bonus

– 100% anniversary bonus offered to players on their 1 year anniversary at Spin Palace

– $100 (deposit) + $100 (anniversary bonus) + $5 (additional bonus)

– Bonus up to $105

The bonus schemes offered are attractive and easy to understand but certain terms and conditions associated with these promotions such as, bonuses are subjected to 40 times play through before withdrawals, are something the players need to be careful of.

• Loyalty Programs

– Receive 500 free club points after signup

– Points can be redeemed for free casino credits

– Every $10 wager earns 1 club point

– Loyalty tiers:

Blue – 0 points required to enter

Silver – 2500 club points required to enter

Gold – 5000 club points required to enter

Platinum – 10000 club points required to enter

Diamond – 200000 club points required to enter

Prive – 500000 club points required to enter

– Receive benefits like:

Personal manager

Access to exclusive competitions and promotions

Exclusive gifts (only after reaching Gold)

Exclusive support phone number

Invitation to VIP events and vacations

Faster withdrawals (only after reaching Diamond)

And many more

Banking with Spin Palace

Spin Palace provides extensive banking offers, meaning customers can choose from a wide range of depositing and withdrawing options depending on what account they hold and where they come from.

Recommended banking options at Spin Palace are:

• Credit cards

– Visa Deposit/Withdraw

– Master Card Deposit/Withdraw

• Debit cards

– Maestro Deposit/Withdraw

– Solo Deposit/Withdraw

– Visa electron Deposit/Withdraw

– Master card Deposit/Withdraw

– Entropay Deposit/Withdraw

• Web-wallet

– POLI Deposit only

– Neteller Deposit/Withdraw

– Skrill Deposit/Withdraw

– ECO card Deposit/Withdraw

– Clickandbuy Deposit/Withdraw

– Click2Pay Deposit/Withdraw

– Citadel Deposit only

– Entropay Deposit/Withdraw

• Prepaid card

– Ezipay Deposit only

– Ukash Deposit only

• Internet banking

– Usemyfunds Deposit only

– Direct bank transfer Deposit/Withdraw

• Check withdrawal available in few selected countries

More available under banking section on the website

An issue with the withdrawal system of Spin Palace is that they hold the withdrawal request for 48 hours (whereas other casinos take 24hrs) before actually processing the transaction to the bank. This could be an inacceptable to many players out there who want their withdrawals processed as fast as possible. They have set their withdrawal limits to 10000 GBP of equivalent per 24 hours period.

Spin Palace accepts deposits in the following currencies:

• AU$
• CA$
• GB £
• Latvian Lats
• Polish Zloty
• Russian Ruble
• US $

Customer Support

Their customer support team can be reached 27/7 through live chat, phone or email. They have representatives in over 15 different languages to assist players through any hindrance.

Email: support@spinpalacecasino.com

Phone:

Number: 1-800-76-9359 (Australia)
Number: 0-800-051-6785 (UK)
Number: 1-877-710-8016 (Canada)
Number: +44-800-051-6785 (Rest of World)

Verdict

Spin Palace is definitely not a casino to overlook. It has very little shortcomings such as its withdrawal policies but it also offers a variety of banking options, language options and assistance for customer support. A very positive aspect of the casino is they have clearly states out all their policies and procedures and are transparent in showing all their terms and conditions.

Josh Brown